Frequently Asked Questions

What daily deals do you have?

Munchie MONDAYS: 10% off all edibles all day OR get 50% off a 3rd edible when you buy two! (equal or lesser value) Ask about our Edible of the Day

Tax Free TUESDAYS: 10% off everything in store

Wellness WEDNESDAYS: 10% off all Wellness products + check out our Wellness Product of the Day! OR buy two items and get a 3rd item of equal or lesser value 50% off (applies to whole store)

Thirsty THURSDAYS: 10% off all beverages OR get 50% off a 3rd beverage when you buy two! (equal or lesser value)

Feel Free FRIDAYS: Buy one 1/8, get one 40% off! (applies to 1/4s as well) Spend $160 or more and automatically get $20 back

Stay Lit SATURDAYS: Get 15% off all 8ths and concentrates priced over $60. (Does not include vapes)

Saucy SUNDAYS: 10% off vapes.

**Daily deals may not be combined with other discounts such as senior, veteran, student, industry discounts.They also cannot be combined with your rewards points

What are your hours?

We are open from 9am to 8:45pm 7 days a week

When do the doors close?

Because of California laws, our registers cannot process any transaction after 10pm. If you’re getting here close to closing you may want to check our menu and know what you want when you get here. Our security will stop letting people in at 9:45 depending how many people are in the store at that time (no more than 3) Please try to get here before that time so that we can help you (:

Are you open on holidays?

Yes! Sometimes we close early, check Google and our Instagram @thereef2.0 to confirm holiday hours.

What do I need to get in?

Every customer must have a valid government-issued photo ID, this can be a passport, driver’s license, military ID etc. It cannot be expired. If you are 21+ that’s all you need! If you are 18-20 you may enter with your ID and a valid doctor’s recommendation.

How much product can I buy at a time?

The legal purchasing limit for recreational users is one ounce (28 grams) of cannabis flower per person per day. The limit for concentrates is 8 grams per person per day. If you are a medical marijuana patient with a valid medical card, you can buy up to 8 ounces of flower per day and there is no limit on concentrates.

Can I use more than one discount at a time?

In general, we cannot stack discounts. For example, if you are a first-time customer or senior, you will only get the 10% discount on regular-priced items in your order. You will not get an extra 10% off any items that are on clearance or that are otherwise discounted for a daily deal or vendor promo. The ONLY exception is our discount for wearing Reef merch (hat, t-shirt, etc.), which adds 5% to any other qualifying discount.

Do you accept card?

We accept cash or debit card ($3.50 fee) We also have an ATM on-site! Unfortunately, we cannot take credit cards at this time.

How do I order delivery?

You can either text your order and a picture of your valid government ID to 831.601.5286, order delivery on our iheartjane menu at https://montereybayreef.com/menu/, or from stickythumbdelivery.com

Can I order in-store pickup?

Yes! You can place a delivery or pickup order on our website directly from the iheartjane menu.

Do you sell clones or seeds?

We sell clones! We get our clones delivered from Dark Heart Nursery. Strains vary throughout the year and are listed on our homepage. We occasionally carry seeds during peak season, please call ahead if you are looking for seeds.

What if I don’t like a product or it doesn’t do what I want? Do you take returns?

Unfortunately cannabis affects everyone’s body a little differently— this can make it hard to predict what will work for you. We want you to enjoy all the products you buy, but cannabis is a world of trial and error, especially if you are seeking a specific result.

According to California law, we cannot take returns on cannabis products including flower, edibles, tinctures, or concentrates. The only exception to this rule is for malfunctioning vape cartridges. If your vape is leaking or sticky upon opening, won’t fire, or is otherwise defective, you may bring it back with your receipt and the original packaging to exchange it for a replacement. It must be at least 3/4 full and it must be within 10 days of the purchase.

I want to work at The Reef! How can I apply?

Thanks for your interest! We are always accepting applications. Please apply online by clicking Join Our Team under the About Us dropdown menu at the top of the page. Fill out the form making sure to upload your resume and specify the position you are interested in. Our managers will reach out to you if we think you'd be a good fit!

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